Service policy

  1. Agreement By visiting or using deppea (“we / us / our”) at deppea.com, you accept these Terms of Service.
  2. Eligibility & Services Users must be aged 18 or above to purchase goods on our platform. Our services cover order processing, item delivery and after‑sales care. You shall submit accurate account and delivery information.
  3. Your Account You are liable for your account security and all activities under your account. Notify service@deppea.com right away if unauthorized access occurs.
  4. Orders Payment completes order confirmation. Confirmation emails will be dispatched within 72 hours. We reserve the right to cancel orders for stock shortages or system errors, with full refunds provided. Product information may be adjusted; please contact us for clarification before placing orders.
  5. User Conduct You may apply for after‑sales support under our Refund Policy and opt out of marketing communications. Do not abuse the website, publish illegal content or manipulate orders. Returned goods must remain original and resalable.
  6. Platform Rights We may revise these Terms. Revisions take effect 7 days after online publication. We can suspend user accounts or cancel orders for rule violations. We maintain website security, accurate product information and responsive customer support at service@deppea.com.
  7. Intellectual Property & Liability All website content belongs to deppea. Unauthorized reproduction is forbidden. We bear no liability for force‑majeure incidents, third‑party service failures or losses caused by improper product usage.
  8. Governing Law These Terms and any supplementary agreements are governed and interpreted under the laws of the United Kingdom.